Small business owners want the same two things that large business owners want: efficient operations and increased profits; that’s where productivity software comes in. If you own or manage a small business and you either want it to grow larger or you want it to be the best, most profitable small business in your niche, software that can increase your productivity, optimize your efficiency and give you a greater ability to collaborate with your customers can help you to achieve that. If you’re not sure if an investment in productivity software is right for you, consider these 5 ways it can help:
1 – It Can Get Your Business Organized
Even if your business is small, it likely runs on multiple systems that each perform different functions. When you or your staff are entering the same data on each of those systems, there’s not only a good chance that some data will be lost, there’s an even better chance that you are wasting valuable time that could be spent increasing your profits. Using one software and one system to handle everything from billing to customer service will make your daily operations more efficient and less redundant.
2 – It Can Give You Better Project Management
Productivity software gives you the opportunity to manage projects with customizable templates, deadline tracking and document management. It can even allow you to manage resources with responsibility assignments and shared calendars. Better project management means you’ll have the ability to integrate with other software like ones you might use for accounting and mail so that all of your company information can be organized in one place. When all of the elements that make up your business are consolidated into one system, you’ll get comprehensive project management that lets you easily review the status of any project.
3 – It Can Improve Your Customer Interaction
Productivity software that has a customer portal can significantly reduce the amount of time your employees spend handling customer service questions. Your customers will have ready access to 24/7 customer service and they’ll be able to make payments, submit requests and initiate new projects any time that is convenient for them.
4 – It Can Give You Mobility
When your productivity software is cloud-based, you and your employees can access company information anywhere at any time. You can even use smartphones and tablets to view and manipulate data like project statuses, accounts receivable updates and employee and customer messaging.
5 – It Can Help You Get Paid Faster
One of the most important functions of productivity software is to increase your profits. One of the easiest ways it can do that is by making billing more streamlined. You can provide individual clients with customized billing options and reduce time to bill with automated billing. You’ll get paid faster, too, with online payment portals and integrated collection workflows.
To find out more about productivity software and how it can help your small business, call us at Axis Software Dynamics at (469) 535-7500. You can also visit us online at axissoftwaredynamics.com to learn more about the services we offer.
